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FAQ

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Need a quick answer? Contact our friendly staff at (336) 222-8223

1. What is self-storage and how does it work?

2. Do I need my own lock?

3. How much does it cost to store things in a unit?

4. What is included in the price? Are there any hidden extras?

5. When do I pay?

6. How can I pay for my storage?

7. How often can I have access to my unit? Does it cost?


1. What is self-storage and how does it work?
Self Storage is a service offering flexible do-it-yourself storage for Business and Household & Personal storage. We provide clean and individually alarmed units, to which access is 7 days a week between the hours of 6AM and 10PM. Your storage unit is locked with your own personal key ensuring that you are the only person to have access to your goods.


 2. Do I need my own lock?
We provide you, free of charge, with a state-of-the-art cylinder lock as part of the move-in package. This lock ensures you are the only one who has a key to your unit, thus ensuring you have total privacy.


 3. How much does it cost to store ?
It depends on the amount of space you need. We have a showroom displaying the different units in our office so you can better visualize the exact size you need.


 4. What is included in the price? Are there any hidden extras?
The price you are quoted by our staff is your monthly charge for rental of that unit. You will need a lock to secure your unit, but we provide a cylinder lock (sealed) free of charge with your rental. You can also purchase insurance, if you are not covered by other policies, at a reasonable rate at the time of rental. There is no administrative fee or other front end fees of any kind at the time of rental. We also have a courtesy truck for your convenience (restrictions apply).


5. When do I pay?
You pay on the same day each month as your rental date. We invoice customers on a monthly anniversary date basis in advance.


 6. How can I pay for my storage?
Cash, Check, Money Order, Visa, Master Card, American Express and Discover. You can also pay online.


 7. How often can I have access to my unit? Does it cost for access?
We offer 7 day access to your goods between the hours of 6am and 10pm. Access is free at America’s Self-Storage no matter how many times you access your unit.